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삼성전자 ITS Jira 개인정보 처리방침

삼성전자는 사용자의 개인정보를 안전하게 보호하는 것을 가장 중요하게 생각합니다.

삼성전자는 사용자가 신뢰할 수 있도록, 사용자가 제공한 개인정보를 목적에 따라 적법하게 사용하고, 제공한 개인정보에 대한 사용자의 권리와 선택을 보장하기 위해 최선을 다합니다. 이를 위해 제공된 개인정보가 어떤 목적으로 사용되고, 어떻게 보호되는지, 투명하게 공개합니다. 또한 사용자가 어떤 권리를 갖는지, 그 권리를 어떻게 행사할 수 있는지 자세히 알려드립니다.


주요 개인정보 처리 표시

개인정보 수집


□ ID, PW, 이름 등 기본계정정보 

        □ 자동수집항목

    IP주소, 웹 브라우저, 서비스 이용기록

 

개인정보의 처리 목적


     - 자격 확인 및 권한 부여

     - 이용자에게 필요한 알림 제공

     - 서비스별 이용 현황 분석

 

개인정보의 보유기간


    휴면 계정 전환으로 부터 5년, 다른 법령에 따라 일정 기간 개인정보를 보관해야 할 경우, 해당 기간 동안 보관 후 삭제



개인정보 처리위탁


삼성에스디에스㈜ 등 협력사



개인정보 제3자 제공


예외적인 경우를 제외하고, 

외부에 제공하지 않음.  

 

고충처리부서


 - 부서명 : 삼성전자 Data Platform그룹(AI센터)

 - 전화번호 : 070-7185-8421

 - 이메일 :sunguk.hong@samsung.com

※ 세부사항은 아래의 개인정보 처리방침 본문을 확인하시기 바랍니다.



1.  개인정보 수집 항목 및 방법 


(1) 개인정보 수집 항목


삼성전자는 사용자가 회원을 가입하거나 서비스를 이용할 때, 다음과 같은 개인정보를 수집합니다. 서비스 제공에 꼭 필요한 개인정보만 수집하며, 추가로 개인정보가 필요한 경우에는 별도의 선택 동의를 받은 후 수집합니다.


구분

자세한 내용

    필수항목

-  ID,  패스워드, 이름, 이메일주소

기타 자동으로 생성/수집되는 개인정보

- IP 주소, 웹 브라우저 정보(이름, 버전), 시스템 방문기록, 서비스 이용기록


※ 삼성전자는 사용자의 사생활을 침해할 우려가 있는 민감정보(사상·신념, 노동조합·정당의 가입·탈퇴, 정치적 견해, 건강, 성생활 등에 관한 정보 등)는 수집하지 않습니다.


※ 삼성전자는 만 14세 미만 사용자의 개인정보는 수집하지 않습니다. 단, 만 14세 미만 아동의 개인정보를 처리하기 위하여 개인정보보호법에 따른 동의를 받아야 할 때는 그 법정대리인에게 동의를 받고, 개인정보 사용이 끝나면 해당 정보를 바로 삭제하며, 개인정보가 사용되는 동안 개인정보를 안전하게 관리합니다.


(2) 개인정보 수집방법


삼성전자는 다음과 같이 개인정보를 수집합니다.


- 홈페이지를 통한 수집, 웹사이트 이용 시 생성되는 로그를 통한 정보 수집


※ 회사는 이용자께서 회사의 개인정보 수집·이용 동의서 각각의 내용에 대해 "동의" 또는 "동의하지 않음"을 선택할 수 있는 절차를 마련하고 있습니다.



2. 개인정보의 수집 및 이용 목적 


삼성전자는 수집한 개인정보를 다음과 같이 사용합니다.


목적

자세한 내용

 회원 관리 및 본인 확인

 - 회원 자격 확인 및 회원가입

 -  이용자에게 필요한 알림 제공

 서비스 제공

 - 회원제 서비스 제공

 -  이용자별 적합한 권한 부여 및 문서 제공

 서비스 개선 및 개발

 -  서비스별 이용 현황 분석



3. 개인정보 제3자 제공 


삼성전자는 사용자의 동의 없이 개인정보를 외부에 제공하지 않습니다. 단, 다음의 경우는 예외입니다.


∙      법률에 특별한 규정이 있거나 법령상 의무를 준수하기 위해 불가피한 경우

∙      서비스 제공에 따른 요금 정산을 위해 필요한 경우

∙      재난, 감염병, 급박한 생명·신체 위험을 초래하는 사건·사고, 급박한 재산 손실 등의 긴급사항이 발행하는 경우




4. 개인정보 처리위탁 


삼성전자는 더 나은 서비스 제공을 위해 개인정보 처리 업무를 외부 전문 업체에 위탁합니다.


위탁받는 업체 명칭

위탁받는 업무 내용

Atlassian.com

□ 사이트 Infra/Service제공, Data저장

삼성에스디에스㈜ 등 협력사

□ 사이트 관리, 운영 및 기술 지원


삼성전자는 개인정보 처리를 위탁할 때, 개인정보가 안전하게 보호될 수 있도록 위탁받는 업체와 다음 내용이 포함된 계약을 체결하고, 개인정보를 안전하게 처리하도록 관리합니다.

∙      위탁된 업무 처리와 관계없는 개인정보 처리 금지

∙      개인정보 보호를 위한 기술적∙관리적 조치

∙      다른 업체로 재위탁 제한

∙      위탁업무 종료 후 개인정보 반환 또는 삭제 의무

∙      손해배상 등 책임에 관한 사항


삼성전자는 위탁받는 업체 또는 위탁 업무 내용이 변경될 경우, 개인정보 처리방침에 공개 또는 개별 공지하여 알려드립니다.




5. 개인정보 삭제 


삼성전자는 회원 탈퇴 등 개인정보 수집 및 이용이 끝나면 해당 정보를 바로 삭제합니다.


단, 다음과 같이 다른 법령에 따라 일정 기간 개인정보를 보관해야 할 경우, 삼성전자는 해당 기간 동안 개인정보를 안전하게 보관한 후 삭제합니다.


보유 항목

보유 기간

법적 근거

계약 또는 청약철회 등에 관한 기록

5년

전자상거래 등에서의 소비자보호에 관한 법률

대금결제 및 재화 등의 공급에 관한 기록

5년

전자상거래 등에서의 소비자보호에 관한 법률

소비자의 불만 또는 분쟁처리에 관한 기록

3년

전자상거래 등에서의 소비자보호에 관한 법률

신용정보의 수집/처리 및 이용 등에 관한 기록

3년

신용정보의 이용 및 보호에 관한 법률

표시/광고에 관한 기록

6개월

전자상거래 등에서의 소비자보호에 관한 법률

사용자의 인터넷 등 로그 기록 / 사용자가 접속한 장소를 기록한 자료

3개월

 

통신비밀보호법

그 외 통신사실 확인 자료

12개월


(1) 삭제 절차


사용자의 개인정보는 사용이 끝나면 바로 삭제됩니다. 위에서 언급한 것과 같이 개인정보를 보존해야 할 경우에는 별도의 데이터베이스(DB) 또는 다른 장소에 옮겨서 법정 기간 동안 보관하며, 기간이 지나면 바로 삭제합니다.


(2) 삭제 방법


삼성전자는 전자 파일 형태로 저장된 개인정보는 기록을 열어볼 수 없는 방법으로 삭제하며, 종이에 기재된 형태의 개인정보는 분쇄나 소각을 통해 삭제합니다.




6. 사용자 및 법정대리인의 권리 및 행사 방법 


삼성전자는 개인정보에 대한 사용자의 권리를 존중합니다. 사용자(만14세 미만인 경우에는 법정대리인)는 언제든지 개인정보 열람, 정정·삭제, 처리정지,동의 철회를 삼성전자에 다음의 방법으로 요청할 수 있습니다. 단, 개인정보 보호법 등 관련 법령에 따라 일부 권리 행사가 제한될 수 있습니다.


∙      웹페이지의 개인정보 설정 메뉴 이용

:      ITS Jira 로그인 후 메인화면에서 상단 우측 사람모 아이콘 클릭 > My Info > Profile

∙      대표전화(1588-4730) 이용

∙      고객지원 담당부서 또는 개인정보 보호책임자에게 연락(다음 목차 참조)




7. 고객지원 담당부서 및 개인정보 보호책임자 


삼성전자는 사용자의 개인정보를 보호하고 개인정보와 관련된 불편사항을 개선하기 위해 고객지원 담당부서 및 개인정보 보호책임자를 지정하고 있습니다.


사용자는 담당자에게 본인의 개인정보에 대한 권리 행사를 요청할 수 있으며, 삼성전자 서비스를 이용하며 발생한 개인정보 보호와 관련된 모든 민원을 신고할 수 있습니다. 삼성전자는 사용자의 신고사항에 대해 충분한 내용으로 신속하게 답변을 드릴 것입니다.


(1) 고객지원 담당부서


∙      고객지원 담당부서 : 삼성전자 Data Platform그룹(AI센터)

∙      전화 : 070-7185-8421

∙      문의처 :sunguk.hong@samsung.com


(2) 개인정보 보호책임자 및 개인정보 보호 담당부서


∙      개인정보 보호책임자 : 개인정보보호사무국장

∙      개인정보 보호 담당부서 : 개인정보보호사무국

∙      전화 : 1588-4730

∙      문의처 : privacy.sec@samsung.com


(3) 기타 기관


기타 개인정보 침해 신고나 상담이 필요한 경우에는 아래 기관에 문의해 주세요.


∙     개인정보분쟁조정위원회 (www.kopico.go.kr / 국번없이 1833-6972)

∙      개인정보침해 신고센터 (privacy.kisa.or.kr / 국번 없이 118)

∙      대검찰청 사이버수사과 (www.spo.go.kr / 국번 없이 1301)

∙      경찰청 사이버수사국 (ecrm.cyber.go.kr / 국번 없이 182)




8. 개인정보 자동 수집 장치 설치, 운영, 거부에 관한 사항 


삼성전자는 사용자의 정보를 수시로 저장하고 찾아내는 쿠키(cookie)를 사용합니다. 쿠키는 회사 웹사이트 운영에 이용되는 서버가 사용자의 브라우저에 보내는 아주 작은 텍스트 파일로, 사용자의 기기내 저장공간에 저장됩니다.


(1) 쿠키 사용 목적


삼성전자는 다음과 같은 목적으로 쿠키를 사용합니다.

∙      자동 로그인 기능 구현

∙      보안 기능 활용

∙      서비스 이용 시 각 정보 제공


(2) 쿠키 설정 방법


사용자는 쿠키를 허용할 것인지 차단할 것인지 선택할 수 있습니다. 사용 중인 웹브라우저의 설정 메뉴에서 쿠키 허용 수준을 변경하거나, 모든 쿠키의 저장을 거부할 수 있습니다.

웹브라우저를 다음과 같이 설정할 수 있습니다.

- Chrome: 웹브라우저 우측 상단의 설정메뉴 > 개인정보 및 보안 > 쿠키 및 기타 사이트 데이터

- Microsoft Edge: 웹브라우저 우측 상단의 설정 메뉴 > 쿠키 및 사이트 권한 > 쿠키 및 사이트 데이터 관리 및 삭제

- Whale: 웹브라우저 우측 상단의 설정 메뉴 > 개인정보 보호 > 쿠키 및 기타 사이트 데이터

단, 사용자가 쿠키 설치를 거부할 경우 일부 서비스가 제공되지 않을 수 있습니다.


안전한 개인정보 보호를 위한 조치   


삼성전자는 사용자의 개인정보를 안전하게 보호하기 위하여 다양한 보호조치와 노력을 하고 있습니다.


∙      관리적 조치 : 내부 관리계획 수립 및 시행, 개인정보 교육 실시 등

∙      기술적 조치 : 개인정보에 대한 접근통제 장치 운영 및 접근 권한 제한, 개인정보 처리시스템 접속기록 보관 및 위조/변조를 방지하기 위한 보안기능 사용, 개인정보의 암호화, 백신 프로그램 및 보안 프로그램 설치 등

∙      물리적 조치 : 전산실, 자료보관실 등의 접근통제




9. 개인정보 처리방침 업데이트 


개인정보 처리방침은 처리하는 개인정보 내용 등 변경사항이 있으면, 이를 반영하여 언제든지 업데이트될 수 있습니다. 이전의 개인정보 처리방침은 아래에서 확인하실 수 있습니다. 개인정보 처리방침이 업데이트될 경우, 시행되기 최소 7일 전에 공지사항 등을 통해 미리 알려드립니다.

- 2017. 03. 31 ~ 2023. 10. 16 적용

- 2023. 10. 17 ~ 현재 적용



개인정보 처리방침 버전 번호 :  v 2.0

개인정보 처리방침 시행 일자 :  2023년 10월 17일

Privacy Policy

Effective: [2017-03-31]

Samsung Electronics Co., Ltd. (“Samsung,” “we,” “us,” “our”) knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information.  This Privacy Policy provides an overview of our information practices with respect to personal information collected through https://its.samsungfoundry.com(“ITS Jira”) or other services that link or refer to this Privacy Policy (collectively, the "Business Services"). 

It is important that you check back often for updates to the Privacy Policy.  If we update the Privacy Policy and you use our Business Services after the update, you consent to the new practice(s) identified in the update, although we also may let you know about changes we consider to be material by placing a notice on this website or related online services.  You can check the “effective date” posted at the top to see when the Privacy Policy was last updated.

What information do we collect about you?

We may collect various types of personal information in connection with the Business Services.

For example:

  • We may collect personal information that you provide, such as your name, e-mail address and contact details, company, registration details, and any communications you send or deliver to us;
  • We may collect data about your use of the Business Services, including IP address, web browser information(name, version) and other device information; the time and duration of your use; and information about your device settings;
  • We also may receive personal information about you from your employer or service provider or from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you.

How do we use your information?

We may use information we collect for the following purposes:

  • to provide products and services that you (or your employer) requested and to register or authenticate you;
  • to respond to your questions or requests for information;
  • to offer better and more customized products and services that take into account your company’s purchasing history and service record and other relevant information;
  • subject to your consent where required by applicable law, to inform you about new products and services;
  • for assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
  • to understand the way companies use the Business Services so that we can improve them and develop new products and services;
  • to provide maintenance services and to maintain a sufficient level of security on the Business Services;
  • to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities;
  • otherwise with your consent or as described to at the time your information is collected.

 

To whom do we disclose your information?

We do not disclose your information to third parties for their own independent marketing or business purposes without your consent.  But we may share your information with the following entities:

  • Samsung affiliates;
  • companies that provide services for or on behalf of us, such as companies that help us with the billing process;

Submissions that you make to public areas of a website, mobile application, or other online service, such as bulletin boards may be viewable to other users of the Business Services.  We do not control, and are not responsible for, how other users of the Business Services may use this information.  For example, personal information that you submit in public areas could be collected and used by others to send you unsolicited messages or for other purposes.

 

What do we do to keep your information secure?

We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Business Services.  However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure. 

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Where do we transfer your information?

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Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this policy.  Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country.  We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected.   

 

Can you access your information?

Under the laws of some jurisdictions, you may have the right to request details about the information we collect about you and to correct inaccuracies in that information.  We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.  If you would like to make a request to access your information, please contact [foundry@samsung.com].

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time, but Samsung will not use that information for commercial purposes.  You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, if Samsung has suspended, limited, or terminated your access to the website for violating the Samsung Terms of Use, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers.

 

How long do we keep your information?

We take reasonable steps to ensure that we retain information about you only for so long as is necessary for the purpose for which it was collected, or as required under any contract or by applicable law.

 

Third-Party Links and Products on Our Services

Our Business Services may link to third-party websites and services that are outside our control.  We are not responsible for the security or privacy of any information collected by websites or other services.  You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use. 

 

Your Choices

You can make choices about whether to receive promotional communications from us by following the unsubscribe instructions included in the communication.

 

Contact

If you have any questions regarding this policy, please contact us at: [foundry@samsung.com]

Privacy Policy EU

Effective: [2018-04-16]

Samsung Electronics Co., Ltd.(“Samsung,” “we,” “us,” “our”) knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information.This Privacy Policy provides an overview of our information practices with respect to personal information collected through Business to Business Services with commercial customersor other services that link or refer to this Privacy Policy (collectively, the "Business Services"). 

It is important that you check back often for updates to the Privacy Policy. If we update the Privacy Policy we will let you know about changes we consider to be material by placing a notice on this website or related online services and/or by email.You can check the “effective date” posted at the top to see when the Privacy Policy was last updated.

What information do we collect about you?

We may collect various types of personal information in connection with the Business Services.

For example:

  • We will collect personal information that you provide, such as your name, address, e-mail address and contact details, job title and position, company, language, registration details, and any communications you send or deliver to us;
  • We will collect data about your use of the Business Services, including the time and duration of your use; information stored in cookies that we have set on your device; and information about your device settings;
  • We will collect information about the products and services you or your employer have bought or received and payment data and other information provided in connection with a transaction;
  • We also may receive personal information about you from your employer or service provider or from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you (as permitted by law, or otherwise with your separate consent).

How do we use your information?

We may use information we collect for the following purposes:

  • to provide products and services that you (or your employer) requested and to register or authenticate you or your device;
  • to respond to your questions or requests for information;
  • to offer better and more customized products and services that take into account your company’s purchasing history and service record and other relevant information;
  • subject to your separate consent where required by applicable law, to inform you about new products and services;
  • for assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
  • to understand the way companies use the Business Services so that we can improve them and develop new products and services;
  • to provide maintenance services and to maintain a sufficient level of security on the Business Services;
  • to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings,internal investigations and investigations by competent authorities;
  • otherwise with your separate consent where required by applicable law or as described to at the time your information is collected.

Samsung processes personal data for the purposes described above. Samsung’s legal basis to process personal data includes processing that is: necessary for the performance of the contract between you and Samsung (for example, to provide you with the Business Services and to identify and authenticate you so you may use certain Business Services); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for Samsung’s legitimate interests (for example, to manage our relationship with you and to improve the Business Services); and based on obtainingyour separate consent (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time by contacting usas specified in the How to Contact Us section of this Privacy Policy without affecting the lawfulness of processing based on consent before its withdrawal.

 

To whom do we disclose your information?

We may disclose your information internally within our business to the relevant teams, such as, without limitation the customer services team, the legal team, and where you have chosen to receive marketing messages, to the marketing teams. We do not disclose your information to third parties for their own independent marketing or business purposes without your consent. But we may share your information with the following entities:

  • Samsung affiliates;
  • third parties when necessary to provide you with requested products and services. For example, we may disclose your payment data to financial institutions as appropriate to process transactions that you have requested;
  • companies that provide services for or on behalf of us, such as companies that help us with the billing process;
  • other parties: (i) to comply with the law or respond to compulsory legal process (such as a search warrant or other court order); (ii) to verify or enforce compliance with the policies governing our Business Services; (iii) to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, or customers; (iv) as part of a merger or transfer, or in the event of a bankruptcy; in the event of disclosures mentioned in this paragraph, we will use reasonable commercial efforts to try to secure confidential treatment of the disclosed personal information, including prohibiting use of the information for any commercial purpose;
  • with other third parties when you consent to or request such sharing.

Submissions that you may make to public areas of a website, mobile application, or other online service, such as bulletin boards may be viewable to other users of the Business Services.  We do not control, and are not responsible for, how other users of the Business Services may use this information.  For example, personal information that you submit in public areas could be collected and used by others to send you unsolicited messages or for other purposes.

 

What do we do to keep your information secure?

We have put in place appropriate physical and technical measures to safeguard the information we collect in connection with the Business Services.  However, please note that although we take appropriate steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure. 

 

Where do we transfer your information?

Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this policy.  Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country.  We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected.  Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA. For more information on the safeguards we take to ensure the lawful transfer of your data to countries outside of the EU, or to obtain a copy of the contractual agreements in place, please contact us (foundry@samsung.com).

 

Can you access your information?

Under the laws of some jurisdictions, You may have the right to request details about the information we collect about you, to request us to correct inaccuracies in that information, to request access to your information, to object to or request the restriction of processing, to request the erasure or portability of your information. Under the laws of some jurisdictions, we may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. If you would like to make a request to access your information, please contact us (foundry@samsung.com).

 

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time in compliance with applicable law, but Samsung will not use that information for commercial purposes. You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, in line with our data retention policy and applicable laws, if Samsung has suspended, limited, or terminated your access to the website for violating the Samsung Terms of Use, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers.

 

How long do we keep your information?

We take appropriate steps to ensure that we retain information about you based on the following logic:

1. at least the duration for which the information is used to provide you with a service.

2. as required under law, a contract or with regard to our statutory obligations.

3. only for so long as is necessary for the purpose for which it was collected.

 

Third-Party Links and Products on Our Business Services

Our Business Services may link to third-party websites and services that are outside our control.  We are not responsible for the security or privacy of any information collected by websites or other services.  You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use. 

 

Cookies, Beacons and Similar Technologies

We, as well as certain third parties that provide content, advertising, or other functionality on our Business Services, may use cookies, beacons, and other technologies in certain areas of our Business Services.

Cookies

Cookies are small files that store information on your device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions. Cookies serve many useful purposes. For example:

  • Cookies can remember your sign-in credentials so you don’t have to enter those credentials each time you log on to a service.
  • Cookies help us and third parties understand which parts of our Business Services are the most popular because they help us to see which pages and features visitors are accessing and how much time they are spending on the pages. By studying this kind of information, we are better able to adapt the Business Services and provide you with a better experience.
  • Cookies help us and third parties understand which ads you have seen so that you don't receive the same ad each time you access a Business Service.
  • Cookies help us and third parties provide you with relevant content and advertising by collecting information about your use of our Business Services and other websites and apps.

When you use a web browser to access the Business Services, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. The operating system of your device may contain additional controls for cookies.

Please note, however, that some Business Services may be designed to work using cookies and that disabling cookies may affect your ability to use those Business Services, or certain parts of them.

Other Local Storage

We, along with certain third parties, may use other kinds of local storage technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with our Business Services. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please click here.

Beacons

We, along with certain third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and certain third parties use beacons for a variety of purposes, including to analyze the use of our Business Services and (in conjunction with cookies) to provide content and ads that are more relevant to you.

 

Your Choices

You can make choices about whether to receive promotional communications from us by following the subscribe options made available at the interactive customized services platform and the unsubscribe instructions included in every communication sent by us.

 

Contact Us

If you have any specific questions, please contact us (EU Data Controller) at:

European Data Protection Officer

Samsung Electronics (UK) Limited

Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS

You can also contact us (foundry@samsung.com).

You may lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law Your data will be used in accordance with the Samsung Privacy Policy.

(ITS Jira 服务) 个人信息保护政策

本政策适用于三星电子的 ITS Jira 服务 (或产品)

最近更新日期:2021年10月.

如果您有任何疑问, 意见或建议, 请通过以下联系方式与我们联系 :

□ 网页:https://its.samsungfoundry.com 中的"联系我们"

本政策将帮助您了解以下内容:
  • 个人信息收集使用规则
  • Cookies, 信标和其他类似技术
  • 我们如何保护您的个人信息
  • 您的权利
  • 我们如何处理儿童的个人信息
  • 您的个人信息如何在全球范围转移
  • 本政策如何更新
  • 如何联系我们
三星电子深知个人信息对您的重要性, 并会尽全力保护您的个人信息安全可靠.我们致力于维持您对我们的信任, 恪守以下原则, 目的明确原则, 选择同意原则, 最小必要原则, 确保安全原则, 主体参与原则, 公开透明原则等.同时, 三星电子承诺, 我们将按业界成熟的安全标准, 采取相应的安全保护措护措施来保护您的个人信息. 请在使用我们的产品或服务前, 仔细阅读并了解本《个人信息保护政策》.

各业务功能的个人信息收集使用规则

1.基本业务功能的个人信息收集使用规则

我们所提供的基本业务功能需要收集一些个人信息才可以正常运行.如果您选择使用基本业务功能, 我们将会收集如下个人信息.

  • 收集和使用一般个人信息
个人信息种类 目的 处理方式 保存期限
基本个人信息:邮箱 提供账户服务:如登录 收集, 使用和存储 用户注销服务或未登录账号之日起一年
网络身份识别信息:用户名 提供账户服务:如登录 收集, 使用和存储 用户注销服务或未登录账号之日起一年
      以上信息是运行该服务所必需的. 如果您选择不提供上述个人信息或拒绝接受我们收集和使用此类个人信息, 则本产品(或服务)将无法正常运行, 因此我们将无法为您提供服务.
      如果您希望在使用产品(或) 服务的过程中撤销您对收集和使用个人信息的同意, 请通过访问中国个人信息保护项目提出并登记撤销要求.

2. 我们如何委托处理, 共享, 转让, 公开披露您的个人信息

   (1) 委托处理

      某些具体的模块或功能由外部供应商提供. 我们谨慎选择为我们或代表我们提供服务的供应商, 例如帮助我们进行维修, 客户联络中心, 客户服务活动, 广告(包括我们的网站, 第三方网站或在线平台上的定制广告)服务, 客户满意度调查, 计费或代表我们发送电子邮件的公司. 这些提供商也承诺保护您的信息.
对我们委托处理个人信息的公司, 组织和个人, 我们会与其签署严格的保密协定, 要求他们按照我们的要求, 本个人信息保护政策以及其他任何相关的保密和安全措施来处理个人信息.

   (2) 共享和转让 ( N/A )

我们将向某些接收者共享和转让如下个人信息, 请您认真考虑数据接收者的数据安全能力及其个人信息保护政策.

(2) 公开披露

我们仅会在以下情形下, 公开披露您的个人信息:
a) 获得您明确同意后;
b) 基于法律的披露:在法律, 法律程序, 诉讼或政府主管部门强制性要求的情况下, 我们可能会公开披露您的个人信息.

5. 个人信息的保存期限

      我们保留您的个人信息的时间不会长于使用该信息所需的时间. 这意味着, 当不再需要该信息时, 我们将从系统中销毁或删除它.
      我们采取适当的措施来确保我们根据以下逻辑处理和保留有关您的信息:
(1)个人信息保存期限应为实现目的所必需的最短时间
(2)根据法律合同或我们的法定义务的要求
(3)只保留实现收集, 处理信息的目的所必需的时间, 但可根据合同, 适用法律的需要进行延长, 并采取适当的保障措施.

      请参见"基本业务功能的个人信息收集使用规则"和"扩展业务功能的个人信息收集使用规则" 来查看各项个人信息的具体保存期限.


Cookies, 信标和其他类似技术

      我们以及在我们的服务中提供内容, 广告或其他功能的某些第三方, 可能会在我们服务的某些领域使用 Cookie, 像素, 信标和其他技术.

  • Cookies

          Cookies 是在您的计算机, 电视, 手机或其他设备上存储信息的小文件. 它们使将cookies放在设备上的实体能够跨越不同的网站, 服务, 设备和/或浏览会话中识别您. Cookies提供许多有用的用途. 例如:

  • Cookies 可以记住您的登录凭据, 以便您不必每次登录服务时都要输入这些凭据.
  • Cookies 帮助我们和第三方了解我们服务中的哪些部分是最受欢迎的, 因为它们有助于我们了解访问者访问的页面和功能以及他们在页面上花费的时间. 研究此类信息能够帮助我们更好地适应服务, 从而为您提供更好的体验.
  • Cookies通过收集有关您使用我们的服务及其他网站和应用的信息, 帮助我们和第三方为您提供相关内容和广告.
          当您使用 Web 浏览器访问服务时, 可以将浏览器配置为接受所有 Cookies, 拒绝所有 Cookies或在发送 Cookies时通知您. 各个浏览器是不同的, 所以, 请检查浏览器的“帮助”菜单, 了解如何更改您的Cookies 偏好. 您的设备的操作系统可能包含对 Cookies 的其他控制.
          请注意, 某些服务可能被设计为使用 Cookies 工作, 而禁用 Cookies 可能会影响您使用这些服务或其中某些功能的能力.
  • 其他本地存储
  •       我们以及某些第三方可能会将我们的服务与其他类型的本地存储技术(例如本地共享对象(也称为“Flash Cookies”)和 HTML5 本地存储)结合使用. 这些技术类似于上面讨论的 Cookies. 它们存储在您的设备上, 可用于存储有关您的活动和偏好的某些信息. 但是, 这些技术可能通过标准 Cookies 利用您的设备的不同部分, 因此您可能无法使用标准浏览器工具和设置来控制它们. 要了解如何禁用或删除本地共享对象中包含的信息, 请访问 http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.
  • 信标
  •       我们和某些第三方也可能使用称为信标(或“像素”)的技术来将信息从您的设备传送到服务器上. 信标可以嵌入到在线内容, 视频和电子邮件中, 并允许服务器从您的设备中读取某些类型的信息, 了解您何时查看了特定内容或特定电子邮件, 以及确定您查看设备的信标和 IP 地址的时间和日期. 我们和某些第三方为了各种目的使用信标, 包括分析我们的服务的使用情况, 并会结合 Cookie 来提供与您更相关的内容和广告.
          通过访问和使用我们的业务功能, 您同意在您的设备上存储Cookies, 其他本地存储技术, 信标和其他信息. 您还同意我们和上述第三方访问此类 cookies, 本地存储技术, 信标和信息.

我们如何保护您的个人信息

1. 我们已使用符合业界标准的安全防护措施保护您提供的个人信息, 防止数据遭到未经授权访问, 公开披露, 使用, 修改, 损坏或丢失. 我们会采取一切合理可行的措施, 保护您的个人信息.
2. 我们会采取一切合理可行的措施, 确保未收集无关的个人信息. 我们只会在达成本政策所述目的所需的期限内保留您的个人信息, 除非需要延长保留期或受到法律的允许.
3. 我们将定期更新并公开安全风险, 个人信息安全影响评估等报告的有关内容.
4. 互联网环境并非百分之百安全, 我们将尽力确保或担保您发送给我们的任何信息的安全性. 如果我们的物理, 技术, 或管理防护设施遭到破坏, 导致信息被非授权访问, 公开披露, 篡改, 或毁坏, 导致您的合法权益受损, 我们将承担相应的法律责任.
5. 在不幸发生个人信息安全事件后, 我们将按照法律法规的要求, 及时向您告知:安全事件的基本情况和可能的影响, 我们已采取或将要采取的处置措施, 您可自主防范和降低风险的建议, 对您的补救措施等. 我们将及时将事件相关情况以邮件, 信函, 电话, 推送通知等方式告知您, 难以逐一告知个人信息主体时, 我们会采取合理, 有效的方式发布公告.
同时, 我们还将按照监管部门要求, 主动上报个人信息安全事件的处置情况.

您的权利

      您可以选择不向我们提供某些类型的信息, 例如在注册 Samsung 帐户时不填写某些信息. 但在某些情况下, 这可能会限制您使用某些服务的能力. 当我们询问您的信息时, 会尽量解释这些限制, 以便您做出明智的决定. 按照中国相关的法律, 法规, 标准, 以及其他国家, 地区的通行做法, 我们保障您对自己的个人信息行使以下权利:

1. 访问您的个人信息

      您有权访问您的个人信息, 法律法规规定的例外情况除外. 如果您想行使数据访问权, 请参见如何联系我们部分. 我们将在15个工作日内回复您的访问请求.
对于您在使用我们的产品或服务过程中产生的其他个人信息, 只要我们不需要过多投入, 我们会向您提供. 如果您想行使数据访问权, 请参见如何联系我们部分.

2. 更正您的个人信息

      当您发现我们处理的关于您的个人信息有错误时, 您有权要求我们作出更正. 您可以通过"1.访问您的个人信息”中罗列的方式提出更正申请. 我们将在15个工作日内回复您的更正请求.

3. 删除您的个人信息

           在以下情形中, 您可以向我们提出删除个人信息的请求 :

  • a) 如果我们处理个人信息的行为违反法律法规;
  • b) 如果我们收集, 使用您的个人信息, 却未征得您的同意;
  • c) 如果我们处理个人信息的行为违反了与您的约定;
  • d) 如果您不再使用我们的产品或服务, 或您注销了账号;
  • e) 如果我们不再为您提供产品或服务.
           若我们决定响应您的删除请求, 我们还将同时通知从我们获得您的个人信息的实体, 要求其及时删除, 除非法律法规另有规定, 或这些实体获得您的独立授权.
当您从我们的服务中删除信息后, 我们可能不会立即在备份系统中删除相应的信息, 但会在备份更新时删除这些信息.

4. 改变您授权同意的范围

      每个业务功能需要一些基本的个人信息才能得以完成. 对于额外收集的个人信息的收集和使用, 您可以随时给予或收回您的授权同意, 您可通过如下操作实现这一目的:访问中国个人信息保护项目提出并登记撤销要求.
      当您撤回同意后, 我们将不再处理相应的个人信息. 但您撤回同意的决定, 不会影响此前基于您的授权而开展的个人信息处理.

5. 个人信息主体注销账户

      您随时可注销此前注册的帐户, 您可以通过访问中国个人信息保护项目提出并登记撤销要求以注销.
      在注销帐户之后, 我们将停止为您提供产品或服务, 并依据您的要求, 删除您的个人信息, 法律法规另有规定的除外.

6. 个人信息主体获取个人信息副本

      您有权获取您的个人信息副本, 您可以通过如何联系我们部分进行操作.
      在技术可行的前提下, 如数据接口已匹配, 我们还可按您的要求, 直接将您的个人信息副本传输给您指定的第三方.

7. 约束信息系统自动决策

      在某些业务功能中, 我们可能仅依据信息系统, 算法等在内的非人工自动决策机制作出决定. 如果这些决定显著影响您的合法权益, 您有权要求我们作出解释, 我们也将提供适当的救济方式.

8. 响应您的上述请求

      为保障安全, 您可能需要提供书面请求, 或以其他方式证明您的身份. 我们可能会先要求您验证自己的身份, 然后再处理您的请求.
      我们将在15个工作日内作出答复. 如您不满意, 还可以通过如何联系我们部分进行投诉.

      对于您合理的请求, 我们原则上不收取费用, 但对多次重复, 超出合理限度的请求, 我们将视情收取一定成本费用. 对于那些无端重复, 需要过多技术手段(例如, 需要开发新系统或从根本上改变现行惯例, 给他人合法权益带来风险或者非常不切实际(例如, 涉及备份磁带上存放的信息)的请求, 我们可能会予以拒绝.
          在以下情形中, 我们将无法响应您的请求:

  • a) 与个人信息控制者履行法律法规规定的义务相关的;
  • b) 与国家安全, 国防安全直接相关的;
  • c) 与公共安全, 公共卫生, 重大公共利益直接相关的;
  • d) 与刑事侦查, 起诉, 审判和执行判决等直接相关的;
  • e) 个人信息控制者有充分证据表明个人信息主体存在主观恶意或滥用权利的;
  • f) 出于维护个人信息主体或其他个人的生命, 财产等重大合法权益但又很难得到本人同意的;
  • g) 响应个人信息主体的请求将导致个人信息主体或其他个人, 组织的合法权益受到严重损害的;
  • h) 涉及商业秘密的.

我们如何处理儿童的个人信息

      我们的产品, 网站和服务主要面向成人. 如果没有父母或监护人的同意, 儿童不应创建自己的个人信息主体账户.
      对于经父母同意而收集儿童个人信息的情况, 我们只会在受到法律允许, 父母或监护人明确同意或者保护儿童所必要的情况下使用或公开披露此信息.
      尽管当地法律和习俗对儿童的定义不同, 但我们将不满 14 周岁的任何人均视为儿童. 如果我们发现自己在未事先获得可证实的父母同意的情况下收集了儿童的个人信息, 则会设法尽快删除相关数据.

您的个人信息如何在全球范围转移

      原则上, 我们在中华人民共和国境内收集和产生的个人信息, 将存储在中华人民共和国境内.
      由于我们通过遍布全球的资源和服务器提供产品或服务, 这意味着, 在获得您的授权同意后, 您【使用本服务/业务功能1/…】 产生的个人信息将被转移到您使用产品或服务所在国家/地区的境外管辖区, 或者受到来自这些管辖区的访问.
      我们将个人信息, 敏感个人信息和生物识别信息传输给第三国或国际组织, 如下表所示. 请认真考虑接收者的数据安全能力及其个人信息保护政策.

● 基本业务功能

个人信息种类 接收者身份 接收者联系方式 接收者所在国家 接收者处理方式 目的 接收者个人信息保护政策
基本个人信息:邮箱地址 Samsung Electronics Co., Ltd. sw00.yun@samsung.com
swmspsvc@samsung.com
韩国 存储 提供问题跟踪服务, 并响应客户需求 点击页面上方个人信息保护政策
网络身份识别信息:用户名 Samsung Electronics Co., Ltd. sw00.yun@samsung.com
swmspsvc@samsung.com
韩国 存储 提供问题跟踪服务, 并响应客户需求 点击页面上方个人信息保护政策

本政策如何更新

      我们的个人信息保护政策可能变更.
      未经您明确同意, 我们不会削减您按照本个人信息保护政策所应享有的权利. 我们会在本页面上发布对本政策所做的任何变更.
      对于重大变更, 我们还会提供更为显著的通知(包括对于某些服务, 我们会通过电子邮件发送通知, 说明个人信息保护政策的具体变更内容).
       本政策所指的重大变更包括但不限于:

  • 我们的服务模式发生重大变化. 如处理个人信息的目的, 处理的个人信息类型, 个人信息的使用方式等;
  • 我们在所有权结构, 组织架构等方面发生重大变化. 如业务调整, 破产并购等引起的所有者变更等;
  • 我们在所有权结构, 组织架构等方面发生重大变化. 如业务调整, 破产并购等引起的所有者变更等
  • 您参与个人信息处理方面的权利及其行使方式发生重大变化;
  • 我们负责处理个人信息安全的责任部门, 联络方式及投诉渠道发生变化时;
  • 个人信息安全影响评估报告表明存在高风险时.
我们还会将本政策的旧版本存档, 供您查阅.

如何联系我们

      如果您对本个人信息保护政策有任何疑问, 意见或建议, 最简便的方法是通过 https://its.samsungfoundry.com 的"联系我们"部分与我们联系.

个人信息控制者:

个人信息控制者名称:Samsung Electronics Co., Ltd.三星电子株式会社
地址:129, Samsung-ro, Yeongtong-gu,Suwon-si, Gyeonggi-do 16677, Republic of Korea
韩国京畿道水原市灵通区三星路129号

一般情况下, 我们将在15个工作日内回复.

      如果您对我们的回复不满意, 特别是我们的个人信息处理行为损害了您的合法权益, 您还可以通过向被告住所地有管辖权的法院提起诉讼来寻求解决方案.

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